Shop confidently with Lady Cut's Purchase Protection Programme
Get a full refund if your item isn’t as described, arrives damaged or late, or doesn’t arrive at all *.
Lady Cut Purchase Protection
Easily get help in the rare case that something goes wrong when shopping from Lady Cut.
What's eligible for Lady Cut Purchase Protection:
- Your order doesn’t match the item description or photos
- Your item arrived damaged
- Your item arrived after the estimated arrival date
- Your item didn’t arrive or was lost in the mail
We’re ready to help if something goes wrong. Here’s how it works:
Reach out to the Lady Cut:
Send us a message from the Contact page if there’s an issue.
We’ll help you reach a resolution
If your order is eligible for Lady Cut Purchase Protection, you’ll be refunded for your purchase. Once the case is closed, you’ll receive an email confirmation.
