Why can't I open a PDF
Many factors can prevent a PDF from opening in your browser or on your computer using Acrobat Reader or Acrobat. Try the suggestions below to troubleshoot the problems.
Note that you cannot repair a damaged PDF itself. However, if you have the source file, you can re-create the PDF using an Adobe product, such as Acrobat or Photoshop Elements.
Can't open PDF in your browser
Most modern web browsers can easily open PDFs. If you’re having trouble opening a specific PDF on a web page, try the suggestion below.
Download the PDF and open it in Acrobat Reader or Acrobat
Right-click (Windows) or control-click (Mac OS) the link to the PDF file.
Choose the appropriate save or download option for your browser:
- (Google Chrome) Save Link As
- (Internet Explorer) Save Target As
- (Firefox) Save Link As
- (Safari) Download Linked File
Make sure Adobe Acrobat Document is selected for the file type, and save the file.
Note:
If you don’t see a Save As dialog box, your browser may have downloaded the file automatically, possibly in a separate downloads window.
Locate the saved PDF, and double-click the file to open it. If your browser opened a downloads window, double-click the PDF in the downloads list.
